Senior Business Analyst

Sysco International

Homebased

Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 72,000 colleagues, the company operates 334 distribution facilities worldwide and serves approximately 725,000 customer locations. For fiscal year 2023 that ended July 1, 2023, the company generated sales of more than $76 billion. Information about our Sustainability program, including Sysco's 2023 Sustainability Report and 2023 Diversity, Equity & Inclusion Report, can be found at www.sysco.com.

Sysco International, officially formed in 2021, is the externally reported segment of Sysco's foodservice businesses outside of the United States. It comprises businesses in the Bahamas, Canada, Costa Rica, France, Ireland, Mexico, Panama, Sweden, the United Kingdom - as well as Sysco's export business, International Food Group.

The Role

This role will be working across initiatives that support our Commercial functional area in projects that span across Europe with both internal/external teams in a matrix organisation. Work in partnership with cross-functional teams to elicit, interpret and capture business needs into clear and concise functional / non-functional requirements, and acceptance criteria
Support business function in the prioritisation of requirements based on business value, ensuring they are aligned to the desired outcomes and case for change
Throughout the change lifecycle, work with business and technical teams, to ensure the recommended solution meets the needs of the business
Empowered to positively challenge and influence across teams on the requirement, solution, or case for change, to ensure alignment to the overarching business strategy and delivery roadmap
Key role in communicating cross-functionally between operational and technical teams, acting as a translator where necessary
Planning and managing small scale change where needed
The role would serve projects that are part of the Commercial technology portfolio - core domains being; Digital, Marketing, Pricing, CRM, and Telephony. There may be a requirement to deliver across functional areas / other technologies as needed
Whilst not responsible for direct reports, there is an expectation of this role to help drive the community of Business Analysts that sit across the functional teams with best practice tools, techniques, and methodologies.
For small change, management of plans, RAIDs, internal and third-party resources, costs may also be required
This role will be the consistent thread throughout the lifecycle of change, utilising strong analytical skill set to take business requirements through to successful delivery of a technical solution into the BAU teams
The role will reside within the Commercial Technology function; however, may be required to spend time with business stakeholders on site across Europe as projects require, or work across other functional pillars as deemed necessary
The role is expected to work within internal project delivery governance processes, with familiarity of both agile and waterfall methodologies

Key Responsibilities:

Ability to build strong and long-lasting relationships with stakeholders through positive and proactive engagement
Ability to ask insightful questions to extract detailed requirements from stakeholders
Attention to detail, organised, with the ability to present and document information based on the needs of the project
Analytical and inquisitive mindset - ability to think tactically and strategically, presenting options to solve problems
Ability to support projects in surfacing risks / issues early, and suggesting mitigation options to resolve
Able to lead and coach others across the vertical who are in a similar role
Proactive, naturally taking lead under minimal supervision

Experience:

Demonstrated Business Analyst experience within a Technology environment, supporting large scale project delivery involving business process and technology change
Demonstrated experience of Business Analyst tools / techniques to elicit, document and maintain requirements throughout the lifecycle of a project (both waterfall and agile)
Experience within the Commercial technology domain (areas such as: Ecommerce, Marketing, Pricing, CRM, and Telephony) and / or a FMCG / wholesale / retail environment

The above information has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.

Sysco International

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Senior Business Analyst