We have an exciting opportunity for a Technical Business Analyst to join and play a key role in a small cross functional team on a permanent basis, working on our Revenue Management System (RMS). Our RMS sets and optimises ticket and ancillary prices which helped the business secure a record-breaking total revenue sum of over £9BN in our last financial year.

Although it demonstrates being a very successful system, customer demand and market conditions are constantly changing, and we believe an overhaul of our RMS processes and a modernisation of its technology will drive even more benefit going forward. As a result, easyJet is undertaking an ambitious evolution of its RMS which we call ‘NextGen RMS’.

You would be joining a small friendly set of AGILE developers and be responsible for maintaining the backlog of and eliciting new requirements for RMS as we engage in the platform and application transition under NextGen.

What you’ll be doing

Collaborate with key stakeholders to identify and document requirements and scope which are aligned with easyJet’s strategy

Ensure standards are consistently upheld and quality practices are embedded early within delivery teams

Works with business stakeholders to define, challenge and document clear requirements using the appropriate techniques such as MoSCoW, interviews, analysis of current systems, workshops etc.

Build relationships with business stakeholders to effectively manage relationships, delivery and set expectations

Ensuring the full impact of business change considers dependant processes and systems by carrying out structured analysis including flow diagrams, data models, integration use cases etc

Evaluate effort (time and cost) and carry out impact analysis of requested change clearly identifying issues, risks, assumptions and dependencies

Works with business areas to define appropriate and compliant solution and processes to meet business requirements and scope where required

Create and manages documentation using standard templates, utilise available tools (JIRA, Confluence, MS office, Lucid Chart, MIRO) and ensures collaborative working across the teams

Conducts impact analysis of change, can collaborate on training needs, comms plans and documentation

Facilitate improvement workshops to current systems and processes

Plays an active role in the easyJet BA community helping to evolve our working practices

Requirements of the Role

What you’ll bring to the team

Ownership and Delivery. Has a clear focus to deliver results, working to targets, reviewing progress and adapting their plans accordingly, motivating themselves/the team to achieve.

Building relationships. Have good working relationships with business stakeholders and users, wider IT function and third party suppliers

Business Performance. Understands business and external environment, is cost conscious and understands the longer term perspective and implications of decisions

Innovation and Change. Is open to new ways of doing things and questions existing approaches, views change as an opportunity, comfortable working in a dynamic and ambiguous environment

Customer and Shareholder Value. Understands who their customers are and seeks to exceed their needs, focussing on the importance of safety for both customers and employees.

Key Skills Required

BCS / similar Business Analysis accreditation or equivalent experience

Experience of Change Management practices and frameworks

Experience or thorough understanding of Revenue Management and finance principles

Working knowledge of SQL

Methodical, logical, and flexible in approach to complex problems

What we can offer you

Competitive base salary

Up to 20% bonus

25 days holiday

BAYE, SAYE & Performance share schemes

7% pension

Life Assurance

Flexible benefits package

Excellent staff travel benefits

Flexible working conditions

easyJet jobs

Business Analyst