Join dnata – A Global Leader in Ground Services!

We’re looking for a motivated, passionate and energized Business Analyst to join our dynamic team. If you’re driven by challenges, thrive in a collaborative environment and have a passion for all things data, we want to hear from you!

About the Role:

As a Business Analyst, reporting to the Manager, Organisation and Methods Analytics, you will play a fundamental role in enhancing the utilisation of a range of data sets within the business.

You will also be assisting in the successful operation of our FiNDnet system which manages turnaround operations and billing. You will work across multiple teams and play a vital role in data analysis, reporting, process improvements and system management.

Key Responsibilities:

Reporting & Data Analysis

Maintain and advance any current Power BI dashboard and reporting metrics
Identify new opportunities for data collection, analysis and reporting to help foster data-driven decision making
Generate and distribute critical reports, including monthly national performance and OTP reports
Manage ad-hoc data requests to support operational needs
Contribute to the creation and implementation of digital data collection tools
Collaborate across business streams, providing data support for project requests and commercial queries

FiNDnet System Management & Support

Oversee daily data validation and cross-checking to ensure accuracy
Capture and clarify missing information in collaboration with airport staff
Implement and support new charges and services to ensure alignment with billing rates
Monitor system performance
Facilitate the implementation of the FiNDnet System
Provide training sessions during rollouts to ensure effective system usage

Essential Requirements

Tertiary qualifications, preferably in Aviation, Business/Commerce
Strong analytical and problem-solving skills
Previous experience in business analysis or a related field (minimum 1 year)
High proficiency in data analysis and reporting tools (experience with Power BI is a must)
Excellent communication skills, both written and verbal
Ability to work independently and collaborate effectively within a team
A proactive, solution-oriented approach to challenges
Previous experience working in the Aviation industry would be advantageous
Previous experience with API integration would be advantageous
Willingness to do interstate travelling

Why dnata?

At dnata, we believe in fostering a supportive and inclusive work environment that encourages professional development and career growth. As part of our team, you will receive on-the-job training and upskilling, with ample opportunities for advancement within the aviation services industry.

We are an Equal Opportunity Employer and welcome applicants from all backgrounds, including Aboriginal and Torres Strait Islanders, people with disabilities, those from culturally diverse backgrounds, and all ages. We also actively support gender balance within our organization and encourage women to apply.

If you’re ready to take your career to new heights and make an impact in a leading global company, apply now!

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Business Analyst